About Nhance in 1 minute

How a Landlord Improved Tenant Satisfaction by 42% Using Nhance Workplace

A tech park owner revamped tenant experience by deploying a mobile-first interface for bookings, feedback, and real-time services — improving satisfaction and loyalty.

Sector/Industry
Commercial Real Estate – Workplace Experience

Platform
Nhance Workplace

Solution
Mobile App + Tenant Services Platform

PROBLEM

Modern Buildings, Outdated Experience

The landlord had modern buildings but outdated tenant experience: manual desk bookings, reactive fault logging, no feedback loop, and visitors queued at reception. Tenants had no single place to engage with the building.

SOLUTION

Putting the Workplace in Tenants’ Hands

Nhance Workplace was deployed as a white-labelled mobile app. Tenants could book desks, report issues, check air quality, manage guests, and give real-time feedback. FM teams received alerts and resolved tickets faster.

  • Mobile-first platform for 3,000+ users
  • Feedback QR codes and tracking
  • Self-service modules for parking, meeting rooms, and visitors
  • Live alerts for unresolved issues
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RESULTS

Happier Tenants, Faster Fixes, Higher Renewals

  • 42% increase in tenant satisfaction scores
  • 3x faster complaint resolution
  • Fully digitised workplace experience
  • Higher renewal intent and engagement

Happy tenants renew. Nhance gave us the tools to engage, act, and respond — before tenants had to chase.

—General Manager, Tech Park Owner

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    ADDRESS

    63739 street lorem ipsum City, Country

    PHONE

    +12 (0) 345 678 9

    EMAIL

    info@company.com