About Nhance in 1 minute

How a Real Estate Owner Streamlined FM Operations Across 5 Buildings

A 5-building campus reduced fault response times and streamlined preventive maintenance using Nhance’s twin-powered platform, improving uptime and audit-readiness.

Sector/Industry
Commercial Real Estate – Multi-Building Campus

Platform
Nhance Digital Twin + FIXO FM

Solution
Fault Resolution + SLA Automation

PROBLEM

Manual Processes Were Slowing Everything Down

With growing tenant density and ageing systems, fault response was lagging. PPMs were done on paper, work orders lacked closure proof, and systems weren’t integrated. Facility teams were overwhelmed.

SOLUTION

Digitising Faults, SLAs, and Maintenance in One Twin-Connected System

Nhance integrated all core assets — HVAC, electrical, lifts, and water — into one digital twin. Work order management, escalation, SLAs, and preventive maintenance were digitised through the FIXO platform.

  • 2,300+ work orders digitised
  • Predictive alerts for 80% of systems
  • Full audit trail and SLA tracking
  • App-based issue closure
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RESULTS

Faster Resolution, Cleaner Audits, Happier Tenants

  • 47% faster fault resolution
  • 32% improvement in SLA compliance
  • Transparent, accountable operations
  • Fewer complaints from tenants and stakeholders

We’ve moved from reactive to proactive. From chasing updates to clicking resolve.

—AVP, Portfolio Operations

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    ADDRESS

    63739 street lorem ipsum City, Country

    PHONE

    +12 (0) 345 678 9

    EMAIL

    info@company.com